No matter how careful you are, the day will probably come when you need the services of a plumbing company. The problem might be as a minor as a leaking faucet or as major as a burst pipe. Read this article to learn how to choose a local plumbing company in Austin, TX.
1. Read Their Reviews and Testimonials
Before you hire a local plumbing company in Austin, TX, you should take the time to read the reviews and testimonials. In general, word-of-mouth is one of the most reliable ways to find a plumbing company that provides quality service. However, if your friends or family don’t have any recommendations, your next best option is reading reviews online.
Plumbing companies tend to post reviews from their customers online. However, chances are, plumbing companies will only post the best reviews. Therefore, you should look on Yelp, Facebook pages, and other public domains for unfiltered reviews.
You should expect to see a few poor reviews. However, most of the reviews should be positive. Be sure to be on the lookout for running themes in the reviews. For example, if many of the reviews mention that the plumbers from a company tend to arrive to appointments late, chances are it is true.
2. Ask for Proof of Insurance
Be sure to ask for proof of insurance before you hire a local plumbing company in Austin. If a plumbing company is professional, they will invest in an insurance policy to cover potential losses and damages that occur while on the job. In the event that a loss or damage occurs on your property, you want to make sure that you will be financially protected.
3. Ask for Their Credentials
While word-of-mouth is a dependable way to choose a local plumbing company, you should also ask for their credentials. States give plumbing companies a license to practice legally. The employees should also have their own licenses, accreditations, and certificates. In most states, a 2- to 5-year apprenticeship is required for plumbers to receive a state license. There are no licensing requirements for plumbers at the national level. The purpose of the credentials is to indicate that the provision of the services is legal.
4. Ask for a Quote
Finally, you should ask for a quote. The plumbing company should send out a plumber to survey your home before giving you a quote. A good plumbing company will give you an accurate quote by not adding surprise chargers after the job is complete.
Choosing a local plumbing company does not have to be difficult. As long as you follow the tips discussed above, you should be able to find a plumbing company able to help you in your time of need.