Advancement in technology has aided our day-to-day lives and the healthcare sector has not been left behind. The development of artificial intelligence software that can hold conversations with users based on natural language processing also known as chatbots, has improved global healthcare by a large margin. A study by Market Study Report LLC indicates that by the year 2025, the healthcare chatbots will have reached 177.9 million dollars. Below are 5 reasons why the healthcare chatbots market stands tall and will find an enormous growth in the year 2025.
An upsurge in Use of Smartphones and Internet Connectivity
A global increase in the use of smartphones has led to tremendous internet connectivity. For this reason, the use of healthcare applications has also improved. In countries with expensive or limited healthcare services, patients opt to use chatbots and find the cause of the symptoms they are having. This saves them time in scheduling appointments and helps one visit a doctor knowing what’s ailing them. Nothing sounds better than receiving healthcare services at the comfort of your home and in a few years to come, more people will be embracing the use of chatbots.
The Need for Cost Optimization
Patients use chatbots to find the cause of symptoms they are suffering from and this reduces the consultancy cost in hospitals. Also, with the rising number in lifestyle diseases especially in the geriatric population, chatbots come in hand in reducing redundant activities, therefore, saving you numerous trips to hospitals. Some illnesses require just a change in diet or lifestyle and chatbots save the patients the hassle of going to the hospital and medication by providing them with necessary information.
Shortage of Physicians amidst the Rise of Chronic Illnesses
As the world population is increasing daily, so are chronic diseases. As a result, the number of physicians is going down and people are turning to chatbots for medical advice and consulting services. Chatbots are also aiding the stress and strain placed on physicians greatly.
Advancement in Speech Recognition and Natural Language Processing (NLP)
Advancement in speech recognition and NLP, has led to the development of artificial intelligence-powered virtual assistants like Amazon Alexa, Google Assistant, and Apple Siri. These virtual assistants communicate with users from all over the world. When the same is implemented in the healthcare sector, they help with the patients’ concerns and enable the patients to communicate with medical clinics.
Promotion of Chatbot Use by Organizations
Several organizations have shown their support for the use of chatbot development services in healthcare. This is by providing health insurance policies to their employees to keep them in the company. The inclusion of chatbots in organizations has helped in reducing compensations for unnecessary visits to the doctor and absenteeism from work. Employees can get personalized care therefore, improving work productivity. This balance has led to a win-win situation between employers and employees.
With all the advantages surrounding the use of chatbots, this tool has proved to be the future of many services especially healthcare. They have proved to be of benefit to both the medics and the patients. Call Integritas Solutions on (888-272-2614) for all chatbot app development services. We offer exceptional services at fair prices.